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SR-24102 · Al Waha Communities · Tower A
Poor cleaning quality in Tower A lobby
Poor cleaning quality in Tower A lobby. Reported by the client through the portal with a service complaint.
Declined1h 31m left· 62%
Category: ComplaintPriority: P2 · HighCreated: 14 Aug 09:47 1 photos
Auto-validation
Contract check
CTR-2024-011 · active to 31 Dec 2026
SLA assigned
4h 0m · Complaint
Priority
P2 · High
Chargeable flag
Covered by contract
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Created
14 Aug 09:47 · Client portal
Validated
14 Aug 09:47 · System (auto-validation)
Declined
14 Aug 09:47 · H. Iqbal (PM)
Reason: Out of contract scope — quotation shared instead
Assignment
Assigned technician: Unassigned
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Acting as: Project Manager
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