All service requests
Acting as
SR-24103 · Gulf Plaza · Mall Level 1
Fire exit door alarm false trigger
Fire exit door alarm false trigger. Reported by the client through the portal with photo evidence.
Completed53m left· 78%
Category: Security & safetyPriority: P1 · CriticalCreated: 14 Aug 11:33 2 photos
Auto-validation
Contract check
CTR-2024-027 · active to 31 Mar 2027
SLA assigned
4h 0m · Security & safety
Priority
P1 · Critical
Chargeable flag
Covered by contract
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Created
14 Aug 11:33 · Client portal
Validated
14 Aug 11:33 · System (auto-validation)
Accepted
14 Aug 11:33 · Kamran Butt
Scheduled
14 Aug 11:33 · N. Farooq (Supervisor)
In Progress
14 Aug 11:33 · Kamran Butt
Job Completed
14 Aug 11:33 · Kamran Butt
Completed
14 Aug 11:33 · Client
Assignment
Assigned technician: Kamran Butt
Next actions
Acting as: Project Manager
No transitions available for this role at this stage.
Client rating
“Quick response, technician was professional.”