SR-24107 · Al Waha Communities · Tower B
Chiller CH-02 abnormal noise
Chiller CH-02 abnormal noise. Reported by the client through the portal with photo evidence.
Auto-validation
Contract check
CTR-2024-011 · active to 31 Dec 2026
SLA assigned
8h 0m · HVAC
Priority
P2 · High
Chargeable flag
Covered by contract
- Created→
- Validated→
- Accepted→
- Scheduled→
- In Progress→
- Waiting for Material→
- Job Completed→
- Completed
Created
15 Aug 10:25 · Client portal
Validated
15 Aug 10:25 · System (auto-validation)
Accepted
15 Aug 10:25 · Imran Sadiq
Scheduled
15 Aug 10:25 · N. Farooq (Supervisor)
In Progress
15 Aug 10:25 · Imran Sadiq
Waiting for Material
15 Aug 10:25 · Imran Sadiq
Reason: Spare part not in stock — MR raised to warehouse
SLA timer is paused while waiting for material. Elapsed time stops counting until work resumes.
Assignment
Assigned technician: Imran Sadiq
Next actions
Acting as: Project Manager
No transitions available for this role at this stage.
Locked for this role