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SR-24114 · Al Waha Communities · Tower A

Lift stuck between floors 3–4

Lift stuck between floors 3–4. Reported by the client through the portal with photo evidence.

Job Completed1h 10m left· 71%
Category: ElevatorsPriority: P1 · CriticalCreated: 17 Aug 11:02 2 photos

Auto-validation

Contract check

CTR-2024-011 · active to 31 Dec 2026

SLA assigned

4h 0m · Elevators

Priority

P1 · Critical

Chargeable flag

Covered by contract

  1. Created
  2. Validated
  3. Accepted
  4. Scheduled
  5. In Progress
  6. Waiting for Material
  7. Job Completed
  8. Completed

Created

17 Aug 11:02 · Client portal

Validated

17 Aug 11:02 · System (auto-validation)

Accepted

17 Aug 11:02 · Bilal Khan

Scheduled

17 Aug 11:02 · N. Farooq (Supervisor)

In Progress

17 Aug 11:02 · Bilal Khan

Job Completed

17 Aug 11:02 · Bilal Khan

Assignment

Assigned technician: Bilal Khan

Next actions

Acting as: Project Manager